Comprehensive IT Services & SLA Maintenance
Explore our core enterprise IT repair, maintenance, and infrastructure management capabilities.
Annual Maintenance Contracts (AMC)
Structured corporate maintenance packages covering workstations, server towers, network switches, and CCTV arrays with guaranteed 4-hour SLA response dispatches.
Desktop & Laptop Chip-Level Repair
Micro-soldering motherboard repairs, BGA chip rework, DC power jack replacement, RAM upgrades, thermal repasting, and display servicing.
Corporate Networking & Wi-Fi LAN
Cisco router configurations, managed switch VLAN setup, CAT6 structured cabling, firewall installation, and bandwidth optimization.
CCTV NVR & Security Systems
Multi-channel IP camera installation, NVR hard disk array configuration, PoE switch panels, and remote mobile viewing integration.
Comprehensive Corporate IT Maintenance (AMC)
Protect your organization against unexpected IT down events. Our structured Annual Maintenance Contracts ensure high system availability through preventive audits and guaranteed SLA engineer dispatches.
SLA Support Blueprint
Core operational deliverables included in InfoFix AMC
Monthly Checkups
Routine health diagnostics & OS updates
Standby PC Units
Instant swap-outs to eliminate downtime
Software Licensing
Antivirus, OS, & Office activations
Network Monitoring
Ping, bandwidth, & router uptime checks
Preventive Servicing
Dust extraction & thermal repasting
Backup Automation
Local & cloud data backup automation
Hardware Diagnostics
SMPS, RAM bus, & board testing
Emergency Dispatch
Guaranteed 4-hour on-site engineer visit
Annual IT Maintenance (AMC) Plans
Select a maintenance contract plan tailored for your branch offices, workstations, CCTV network, and server towers.
Corporate AMC
Recommended for Corporate HQs & Medium Branch Networks
Included Features
Enterprise AMC
Tailored for Multi-Location Campuses & Retail Chains
Included Features
Our Complete IT Service Portfolio
Professional hardware, networking, and software support solutions for corporate IT departments.
Computer Repair
SMPS replacement, CPU socket alignment, RAM testing, and motherboard repair.
Laptop Repair
Chip-level BGA rework, DC jack repair, keyboard replacement, and thermal repasting.
Printer Support
Laser printer fuser roller overhaul, toner cartridge refills, and paper feed diagnostics.
Networking & LAN
Structured CAT6 cabling, router configuration, VLAN setup, and Wi-Fi access points.
Server Support
Server rack installation, RAID storage configuration, and operating system setup.
CCTV Systems
IP camera installation, NVR array setup, PoE switch panels, and remote surveillance.
Annual Maintenance
Custom corporate AMC packages with guaranteed 4-hour emergency SLA response.
Remote IT Support
Quick remote desktop assistance for software glitches, drivers, and virus cleanup.
Software Installation
Licensed OS installation, corporate ERP setup, antivirus deployment, and drivers.
Hardware Upgrades
SSD storage upgrades, RAM capacity expansion, and graphics card upgrades.
Our Service SLA Workflow
Transparent 6-step service process ensuring rapid turnaround and quality validation.
Raise Request
Submit ticket via call, email, or online dispatch portal.
Engineer Assignment
Certified technician assigned with complete diagnostic scope.
On-Site Diagnosis
Engineer arrives on-site to inspect hardware & network.
Repair & Servicing
Component repair or part replacement executed under SLA.
Quality Testing
Multi-point system benchmark and stress test performed.
Delivery & Sign-Off
System handed back to client with service log & warranty.
Why Organizations Partner With InfoFix
Delivering corporate-grade IT support built on speed, transparency, and ISO quality standards.
Experienced Engineers
Certified field technicians with over 10+ years of hardware experience.
Fast SLA Response
Guaranteed 4-hour response dispatches for enterprise AMC clients.
On-Site Support
Prompt on-site troubleshooting for desktop boards, printers, and routers.
Remote IT Assistance
Instant remote desktop support for software and OS troubleshooting.
Certified Professionals
Trained under strict ISO 9001:2015 diagnostic quality benchmarks.
Affordable Pricing
Transparent, predictable costs for both one-time repairs and AMC plans.
Corporate Standards
Detailed audit logs, transparent parts replacement, and SLA reporting.
Industries We Support
Providing tailored IT maintenance contracts across diverse enterprise sectors.
Corporate Offices
Workstations, LAN networks, & server towers
Schools & Institutes
Computer labs, smart boards, & campus Wi-Fi
Healthcare & Hospitals
Critical IT assets & diagnostic workstation SLAs
Retail Chains
POS terminals, barcode scanners, & CCTV networks
Banking & Finance
Secure branch office networks & printer maintenance
Government Agencies
Certified hardware repair & helpdesk dispatches
Small & Medium Enterprises
Cost-effective AMC contracts & helpdesk support
Logistics & Manufacturing
Industrial PCs, warehouse LANs, & NVR arrays